Privacy Policy

Last updated: November 5, 2025

Our Commitment to Privacy

At AVH Consulting, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and business information when you contact us or request our services
  • Website Usage Information: IP address, browser type, pages visited, and time spent on our website
  • Business Information: Financial data, business records, and other information necessary to provide consulting services
  • Communication Records: Emails, meeting notes, and other communications related to our services

How We Use Your Information

We use your information for the following purposes:

  • To provide and deliver our consulting services
  • To communicate with you about our services and respond to your inquiries
  • To improve our website and services
  • To comply with legal and regulatory requirements
  • To send you relevant business updates and information (with your consent)
  • To maintain accurate business records and documentation

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share specific information
  • Service providers: With trusted third parties who assist us in operating our business (subject to confidentiality agreements)
  • Legal requirements: When required by law, court order, or government regulation
  • Business protection: To protect our rights, property, or safety, or that of our clients

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encryption of sensitive information, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Business records may be retained for periods required by applicable accounting and tax regulations.

Your Rights and Choices

Under applicable privacy laws, you have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Portability: Request a copy of your personal information in a structured format
  • Withdrawal of consent: Withdraw consent for processing where applicable
  • Complaint: File a complaint with the relevant privacy authority

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. We may use web analytics services to understand how visitors interact with our website, which helps us improve our services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.

Compliance with Laws

This Privacy Policy is designed to comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and other relevant privacy regulations. Our practices may be subject to additional regulatory requirements depending on the nature of our services and client locations.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:

AVH Consulting

Email: info@avhconsulting.com

Phone: 905.607.5848

We will respond to your privacy-related inquiries within a reasonable timeframe as required by applicable law.